_UK Customer Satisfaction Awards: Knight Frank wins for ‘Customer Commitment’
The awards are held annually by the Institute of Customer Service, the accrediting body for UK customer service – upholding the gold standard across all industries and advising organisations including Amazon, John Lewis and the Government.
We are honoured to have received the Customer Commitment Award, which recognises the organisations who are 'innovating and finding creative solutions to old and new challenges', and who have a customer-orientated culture with a commitment to customer service excellence. Finalists included O2, M&S, Virgin Money, Samsung, Nationwide and Zurich.
Now in our 125th year, we will continue to listen to you, our customers and our clients so we can continue to innovate, adapt and provide the excellent service you would expect from Knight Frank for the next 125 years. As ever, our customers are at the heart of everything we do.
Thank you to the Institute of Customer Service and the judges.
You may have noticed something about the name Knight Frank. The second of those two words in particular. Frank. We’ve been providing frank property advice for 125 years. Whether it’s buying, selling, renting – and everything in between – you can ask us anything.